Free shipping for all orders over 100 TND
FAQs
Frequently Asked Questions.
Find answers to the most common questions about delivery, payment, and our jewelry.
We are committed to providing a fast, reliable, and premium shopping experience with LA BIJOUX.
Fast Delivery
Delivery within 24–48 hours across Tunisia.
Easy Exchange & Refund
Exchange or refund available only if the item is damaged or incorrect.
Cash on Delivery
Pay in cash when you receive your order.
We deliver your order within 24 to 48 hours across Tunisia. Delivery time may vary slightly depending on your location.
We offer Cash on Delivery (COD). You pay in cash when you receive your order.
Yes, you can open the package before making the payment.
Yes, we deliver to all regions in Tunisia.
Yes, exchanges are accepted within 3 days after delivery. The item must be unused and in original condition.
Yes, we offer refunds or exchanges only if there is an issue with the order.
- If the product is damaged or defective
- If you received the wrong item
In these cases, you can choose between a replacement or a full refund.
Yes, we sell only authentic 925 silver, 999 silver, and moissanite jewelry.
No, our silver and moissanite jewelry are high quality and designed to last. Proper care is recommended.
You can contact us by placing an order on our website, and our team will reach out to you to confirm your order.
You are also welcome to visit our boutique directly for a personalized shopping experience.